POMLE - Positive Conflict Resolution
Course Description
Employees and organizations are susceptible to the consequences of conflict daily. The organization suffers from a loss of manpower and revenues as a result of employee conflicts either not being addressed or being mishandled. In fact, the cost of conflict in organizations is estimated to be $349 billion annually. Decreased productivity, ineffective teams, time lost due to use of sick days, stress and lawsuits are the result of individuals, managers and leadership’s inability to effectively mitigate conflict. This course will help you to identify how personality affects conflict situations, as well as identify your preferred mode of conflict resolution. As you become aware of the impact of the combination of these variables, you will be able to analyze and consider the best use of resolution techniques and conversations to suit the situation.
Requirements:
- This online course requires access to a computer with internet access, email, an Internet browser (Google Chrome and Mozilla Firefox recommended), MS PowerPoint, and Adobe Acrobat Reader.
Format:
- Online self-paced with two weeks to complete the course.
This two-week online course is self-paced. Courses are open to all participants, not just those pursuing the certificate program.
For more information about this course, email Answers or call 833-280-5634.
Applies Towards the Following Certificates
- Business Communication Certificate : Business Communication Certificate
- Management and Leadership Series MicroCert : Management and Leadership Series MicroCert
English Proficiency Requirements
Continuing Education Programs
Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.
If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.
Intermediate English Skills
Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.
Advanced English Skills
Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.