Course Description

The intake process is the initial step in establishing a IV-D case. Federal regulations mandate specific time frames and requirements for processing the intake of Child Support cases. CSE and appropriate contract District Attorneys must provide intake services equally to intrastate and interstate cases. Federal law and federal regulations mandate equal treatment of FITAP, IV-E, Medicaid (non-FITAP) referrals, and never assistance (NA) applications from either the custodial party (CP) or non-custodial parent (NCP). The intent of this course is to discuss the policy and required processes that need to be applied when working an Intake case. Emphasis is given to the concept that initiating and assessing a IV-D case is not a “linear” process; that the various investigative processes needed during intake can be done concurrently without one necessarily being a prerequisite for the next.


For more information about this course contact: Del Johnson at 225-578-0287.
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