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Course Description

Does your message convey what you intended it to say? In this world of increasing technology use, two things are at play. First, we must accurately generate and be able to interpret the meaning of a message to satisfy business continuity. Second, we must be able to communicate more effectively in face to face conversations and meetings.

Communication is the most widely used of our skills yet can often be the most misunderstood of them. As a key individual in the workplace, you must have a command of the technical and the conversational aspects of communication.

In this course, you will further develop communication skills necessary to thrive in a professional setting, use communication to build stronger relationships built on trust and respect and be able to communicate a clear, succinct message to people at every level.

Topics include: 

  • The ability to capitalize in communication based upon an understanding of interpersonal styles and modes of communication.
  • Build better business relationships based upon understanding, trust and respect of message.
  • Learn how to successfully connect with individuals at various levels of the organization.
  • Learn better sentence structure and appropriate tense usage in communication.
  • Focus on better email, letter, memo and face to face communication strategies.
  • The ability to use the “rule of 3” for clear, concise messages with a call to action.

For more information about this course, email Answers or call 833-280-5634.

Applies Towards the Following Certificates

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English Proficiency Requirements

Continuing Education Programs

Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.

If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.

Intermediate English Skills

Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.

Advanced English Skills

Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.

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