PBCBW - Effective Business Communication and Writing
Course Description
As a leader responsible for the effective and efficient functioning of business processes, it is important to have a solid foundation of business communication practices. Employees will rely upon your expertise to guide them as they ensure that messages are clear and concise, and address expressed needs and wants. This course will guide you through the maze of technical writing, business concerns writing, emails, reports and effective presentation/meeting outlines.
Letters, reports, contracts, customer service interaction, all internal and external business writing is a direct reflection on professionalism. Become more masterful in the correct use of sentence structure, tense, and the ability to professionally convey your thoughts, ideas and needs.
At the end of this course participants should be able to:
- Understand different writing and communication styles based upon personality types
- Realize the importance of perception in the need to clarify a message
- Learn techniques to compose and deliver clear information using the rule of 3
- Understand how wording and persuasion affect the reader’s buy-in
- Use communication techniques to read and write to understand
- Refamiliarize with the parts of grammar and tense that are important to clear writing
- Recognize and be able to sort confusing words, using the proper spelling for clarity
For more information about this course, email Answers or call 833-280-5634.
Applies Towards the Following Certificates
- Business Communication Certificate : Business Communication Certificate
- Business Project Management Certificate : Business Project Management Certificate
- Management and Leadership Certificate Program : Management and Leadership Certificate
- Purchasing & Supply Management Certificate : Purchasing & Supply Management Certificate
English Proficiency Requirements
Continuing Education Programs
Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.
If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.
Intermediate English Skills
Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.
Advanced English Skills
Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.