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Course Description

This four-week online course is self-paced. Businesses and organizations of all sizes have a greater need than ever to reduce waste, improve performance and increase productivity without taking away from the customer experience. Professionals trained in quality management and process improvement are well equipped to face this challenge. The art and science of quality assurance provides the tools needed to identify opportunities to reduce costs and to improve performance and customer satisfaction.

Course Objectives:

  • Understand quality concepts
  • Learn to control systems and processes
  • Team formation & dynamics
  • Learn to implement continuous improvement
  • Understand customer-supplier relationships

Requirements:

  • This online course requires access to a computer with internet access, email, an Internet browser (Google Chrome and Mozilla Firefox recommended), MS PowerPoint, and Adobe Acrobat Reader.

Format:

  • Online self-paced with four weeks to complete the course.

For more information about this course, email Answers or call 833-280-5634.

As an Authorized Training Partner for the Project Management Institute (PMI), this course is pre-approved for Professional Development Units, or PDU's, needed for PMI certifications. This includes PDU's needed to take PMI certifications and for PMI Professionals to maintain their credentials like the Project Management Professional, or PMP®.

PMI, Project Management Professional (PMP), Project Management Body of Knowledge, and PMBOK are registered marks of the Project Management Institute.

Applies Towards the Following Certificates

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Register Today!
Section Title
Quality Assurance Essentials
Type
Dates
Once you are registered, you have 31 days to complete this course
Instruction Method
Course Fee(s)
POPMQ non-credit $395.00

English Proficiency Requirements

Continuing Education Programs

Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.

If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.

Intermediate English Skills

Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.

Advanced English Skills

Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.

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