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Course Description

In the world of business and government, you must make sure your communication skills are accomplished enough to ensure the messages you are delivering are clear and concise, and resonates appropriately in all types of situations.

This course is designed to help enhance your ability to communicate effectively ranging from one-on-one interactions, team meetings, and high-level executive presentations.

Major topics to be presented include:

  • Understand the Six Forms of Communication

  • Recognize and Controlling the Barriers That Negatively Impact Successful Business Communication

  • Understand the Art and Science of Asking Great Questions

  • Understand and Mastering the Keys To Effective Business Writing (including Business Email)

  • Understand the Overall Basics of Verbal Communication

  • Understand and Control the Impact of Body Language in Business Communication (even over the phone)

  • Use the 5-Step Communication Model to Plan and Make Effective Presentations and Execute Successful One-On-One Interactions Enhance Listening Skills That Lead To Better Results Understand How To Gain and Maintain Commitment

This course is ideal for:

  • Managers and employees at all levels who want to enhance their business communication skills and effectiveness.

For more information about this course contact: Lisa Verma at 225-578-4316.

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English Proficiency Requirements

Continuing Education Programs

Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.

If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.

Intermediate English Skills

Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.

Advanced English Skills

Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.

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