PBBCS - Business Communication Skills

Course Description

In the world of business and government, you must make sure your communication skills are accomplished enough to ensure the messages you are delivering are clear and concise, and resonates appropriately in all types of situations.

This course is designed to help enhance your ability to communicate effectively ranging from one-on-one interactions, team meetings, and high-level executive presentations.

Major topics to be presented include:

• Understand the Six Forms of Communication

• Recognize and Controlling the Barriers That Negatively Impact Successful Business Communication

• Understand the Art and Science of Asking Great Questions

• Understand and Mastering the Keys To Effective Business Writing (including Business Email)

• Understand the Overall Basics of Verbal Communication

• Understand and Control the Impact of Body Language in Business Communication (even over the phone)

• Use the 5-Step Communication Model to Plan and Make Effective Presentations and Execute Successful One-On-One Interactions Enhance Listening Skills That Lead To Better Results Understand How To Gain and Maintain Commitment

This course is ideal for:

• Managers and employees at all levels who want to enhance their business communication skills and effectiveness.

For more information about this course contact: Lisa Verma at 225-578-4316.