PODIB - Connecting Through Empathy
Course Description
Empathy is an emotional understanding and ability to relate to others' feelings and is key in building trust, improving communications, and creating stronger personal and professional relationships. This course equips learners with the ability to develop and apply empathy which fosters communication, relationships and team dynamics. Learners will explore the importance of understanding others' perspectives and emotions and using this insight to foster stronger, more supportive interactions. They will learn to listen actively, read nonverbal cues, and recognize the needs and values of their colleagues. Through practical exercises, learners will cultivate these empathetic skills, enabling them to connect more deeply with others, build trust, and create a collaborative, inclusive environment.
Key Skills Addressed:
• Actively listening to both verbal and nonverbal communication
• Validating others’ emotions and perspectives without requiring agreement
• Identifying and understanding others’ needs and values
• Incorporating diverse viewpoints to broaden understanding and enhance team effectiveness
Applies Towards the Following Certificates
- Interpersonal Skills for Professional Success Certificate : Interpersonal Skills for Professional Success Certificate
English Proficiency Requirements
Continuing Education Programs
Continuing Education (CE) courses and programs offered online through LSU Online & Continuing Education typically include a combination of lecture and discussion as well as reading and writing assignments. You need an adequate command of English in all skill areas (listening, speaking, reading, and writing) to participate in classes.
If English is not your native language, you must meet one of the English language proficiency requirements below to be successful in our CE programs. If you intend to register for a CE course or program, you can determine whether you meet English proficiency requirements by self-assessment prior to enrolling. We want to empower you, the learner, to progress successfully. Completing this self-assessment will enable you to make a good decision on whether you can complete one of our programs.
Intermediate English Skills
Most CE professional development courses and programs require at least intermediate English skills, which are equivalent to a B2 level of English language proficiency on the Self-Assessment Form. When assessing yourself, be sure to read through each of the categories under Column B2 to make sure you meet proficiency requirements.
Advanced English Skills
Online Distance Learning courses and microcreds are for-credit courses and might require more advanced English skills, equivalent to a C1 level on the Learner Self-Assessment Form. Be sure to read through each of the categories under Column C1 to make sure you meet proficiency requirements.